Careers

Careers at the Shandon Hotel & Spa

Make 2018 the biggest year in your career life to date and be part of the team who will continue to create Donegal’s finest new 4* along the Wild Atlantic Way.

Current Positions

Food & Beverage Service Staff (Full Time, Part Time & Seasonal)

Responsibilities will include:

  • To greet guests in a warm, friendly manner
  • To ensure the work stations are correctly set up ready for service
  • To inspect service area prior to beginning service to ensure all the necessary tools are to hand that the area is neat, clean and tidy
  • To promote and sell the resorts facilities at all times
  • To ensure that any lost items are declared and recorded in line with hotel policy
  • To serve customers professionally, promptly and with warmth
  • To upsell the various food, beverages and other facilities in the hotel
  • To report any maintenance issues immediately
  • To adhere to all Company policies including Customer Care, Health & Safety, Fire Safety, Cash Handling etc
  • Effective communication with other employees to ensure the day to day business runs smoothly

The ideal candidate for this position:

  • Must have previous experience in a similar role in a hotel
  • Be courteous and focused on providing a consistently high standard of service
  • Must be a team player with the ability to multi task
  • Must be standards driven and detail orientated, with the desire to progress within the hospitality industry
  • Must possess excellent communication and interpersonal skills
  • Communicate fluently in English (written & oral).
  • You must have the ability to walk and stand during your entire shift.

Experienced Bar Tender

Responsibilities will include:

  • To greet guests in a warm, friendly manner
  • To ensure the work stations are correctly set up ready for service
  • Cocktail & Barista experience necessary
  • To inspect service area prior to beginning service to ensure all the necessary tools are to hand that the area is neat, clean and tidy
  • To promote and sell the resorts facilities at all times
  • To ensure that any lost items are declared and recorded in line with hotel policy
  • To serve customers professionally, promptly and with warmth
  • To upsell the various food, beverages and other facilities in the hotel
  • To report any maintenance issues immediately
  • To adhere to all Company policies including Customer Care, Health & Safety, Fire Safety, Cash Handling etc
  • Effective communication with other employees to ensure the day to day business runs smoothly

The ideal candidate for this position:

  • Must have previous experience in a similar role in a hotel
  • Be courteous and focused on providing a consistently high standard of service
  • Must be a team player with the ability to multi task
  • Must be standards driven and detail orientated, with the desire to progress within the hospitality industry
  • Must possess excellent communication and interpersonal skills
  • Communicate fluently in English (written & oral).
  • You must have the ability to walk and stand during your entire shift.

Hotel Receptionist (Full & Part Time)

We are seeking a warm & bubbly person to join our expanding reception team due to the launch of an additional 18 bedrooms this spring.  It is exceptionally important that you have a keen interest in hospitality and that you are passionate about delivering the warmest welcomes to our hotel guests.

Job Description

Main Duties of Role:

. Oversee the daily duties of the Front Desk ensuring that policies & procedures are adhered too.

. Ensure & promote a high standard of customer service & care at all times.

. Interact positively with customers promoting the hotel facilities & services

. Develop & maintain good rapport with fellow employees, ensuring that information received which would enable them to carry for them out their work is communicated.

. Promote a “pro-active culture” within the department.  Through training, support & review of procedures/policies.

. Carry out any reasonable request from all members of management.

. Contribute to Departmental Meetings.

. Ensure that any complaints are passed immediately to a member of management.

. Be flexible in times that we experience staff shortages & be willing to assist in other departments if required.

. Carry out the Reception & Reservation Duties to a high standard.

. Maintain a safe & tidy working environment (reporting any issues to Line Manager).

. Ensure that your Shift is closed / balanced before going off duty.

. To sell all outlets on the resort, upselling dinner, spa, afternoon tea & leisure.

The ideal candidate for this position:

  • Must have previous experience in a similar role in a hotel
  • Be courteous and focused on providing a consistently high standard of service
  • Must be a team player with the ability to multi task
  • Must be standards driven and detail orientated, with the desire to progress within the hospitality industry
  • Must possess excellent communication and interpersonal skills
  • Communicate fluently in English (written & oral).
  • You must have the ability to walk and stand during your entire shift.
  • Must have a flair for sales

Working Hours & Conditions

. Your working hours will typically include Evenings, Weekends, Public holidays & Shift work.

. Handover Period: you are required to be ready for work 10 mins before start of shift to receive a “handover” from the previous shift  (this applies to handing over from Night porter).

. Full Uniform will be provided and must be worn at all times.  It is your responsibility to maintain your uniform.

The Shandon Hotel & Spa is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, colour, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

To apply,
please send covering letter & CV to

Please ensure that you clearly highlight in the subject line what position you wish to apply for along with your availability for full or part time work.

Shandon Hotel & Spa
FAO General Manager – Carolynne Harrison
Marble Hill Strand
Port Na Blagh
Dunfanaghy
County Donegal

Or Email charrison@shandonhotelspa.com